Notice history

IND

JKT

MEA

SING

EURO

USA

QTR

User Authentication

Workflow/Agent Builder

Live Agent/Inbox

AI & NLP

Engagement

Knowledge Base

Analytics & Insights

Analyze

Message Delivery

User360

Bot Executor

Integrations

Voice

Web Widget

All Regions: UI Deployment for Inbox Module

Completed
June 11, 2025 at 7:00 PM
Completed
June 11, 2025 at 7:00 PM
Maintenance has completed successfully
In progress
June 11, 2025 at 6:30 PM
In progress
June 11, 2025 at 6:30 PM
Maintenance is now in progress
Planned
June 11, 2025 at 6:30 PM
Planned
June 11, 2025 at 6:30 PM
We will be performing a scheduled UI deployment for the Inbox module on Thursday, June 12th, 2025 at 12:00 AM IST. The activity is expected to last approximately 30 minutes, during which there may be a temporary downtime of up to 30 minutes.
Impact:
During this time, people may face a degraded experience while accessing the Inbox Module.

Workaround:
If access to these modules is critical during this time, users can temporarily switch to beta.yellow.ai. The beta environment uses production data and will remain fully functional during the migration. We appreciate your patience and understanding.
For any issues or concerns, please reach out to your support contact(support@yellow.ai) or drop us a message via the support chat(http://help.yellow.ai ).

All Regions: UI Deployment

Completed
June 02, 2025 at 7:00 PM
Completed
June 02, 2025 at 7:00 PM
Maintenance has completed successfully
In progress
June 02, 2025 at 6:30 PM
In progress
June 02, 2025 at 6:30 PM
Maintenance is now in progress
Planned
June 02, 2025 at 6:30 PM
Planned
June 02, 2025 at 6:30 PM
We will be performing a scheduled UI deployment on Tuesday, June 3rd, 2025 at 12:00 AM IST .
The activity is expected to last approximately 30 minutes, during which there may be a temporary downtime of up to 30 minutes.
Impact:
During the maintenance window, the following modules may be unavailable:
- User 360
- Engage
- Extensions (Integrations)
- Settings (Channels)
Workaround:
If access to these modules is critical during this time, users can temporarily switch to beta.yellow.ai. The beta environment uses production data and will remain fully functional during the migration.
We appreciate your patience and understanding.
For any issues or concerns, please reach out to your support contact(support@yellow.ai) or drop us a message via the support chat(http://help.yellow.ai).

No notices reported this month

Completed
April 07, 2025 at 11:00 PM
Completed
April 07, 2025 at 11:00 PM
Maintenance has completed successfully
In progress
April 07, 2025 at 9:00 PM
In progress
April 07, 2025 at 9:00 PM
Maintenance is now in progress
Planned
April 07, 2025 at 9:00 PM
Planned
April 07, 2025 at 9:00 PM
We are planning for a scheduled maintenance during that time.

Completed
April 07, 2025 at 4:08 AM
Completed
April 07, 2025 at 4:08 AM
Maintenance has completed successfully.
In progress
April 07, 2025 at 3:39 AM
In progress
April 07, 2025 at 3:39 AM
Maintenance is now in progress.
Planned
April 07, 2025 at 3:00 AM
Planned
April 07, 2025 at 3:00 AM
Region: USA
Activity Details: The current Data Explorer in the USA region will undergo an upgrade. This upgrade will enhance resilience, query performance, segment management, and support for Avro data, among other improvements.
Activity Runtime: 2 hours
Impact:
- Data Explorer will be unavailable during this period.
- Data exports will not work during the upgrade window activity.
Start Time: 04th April 2025, 08:30 IST

Completed
April 02, 2025 at 3:00 AM
Completed
April 02, 2025 at 3:00 AM
Maintenance has completed successfully
In progress
April 02, 2025 at 1:00 AM
In progress
April 02, 2025 at 1:00 AM
Maintenance is now in progress
Planned
April 02, 2025 at 1:00 AM
Planned
April 02, 2025 at 1:00 AM
Region: Middle East and Africa (MEA)
Activity Details: The current Data Explorer in the Middle East and Africa (MEA) regions will undergo an upgrade. This upgrade will enhance resilience, query performance, segment management, and support for Avro data, among other improvements.
Activity Runtime: 2 hours
Impact:
- Data Explorer will be unavailable during this period.
- Data exports will not work during the upgrade window.
Activity Start Time: 02nd April 2025, 06:30 IST

Completed
April 02, 2025 at 3:00 AM
Completed
April 02, 2025 at 3:00 AM
Maintenance has completed successfully
In progress
April 02, 2025 at 1:00 AM
In progress
April 02, 2025 at 1:00 AM
Maintenance is now in progress
Planned
April 02, 2025 at 1:00 AM
Planned
April 02, 2025 at 1:00 AM
Region: Europe (EURO)
Activity Details: The current Data Explorer in the Europe (EURO) regions will undergo an upgrade. This upgrade will enhance resilience, query performance, segment management, and support for Avro data, among other improvements.
Activity Runtime: 2 hours
Impact:
- Data Explorer will be unavailable during this period.
- Data exports will not work during the upgrade window.
Activity Start Time: 02nd April 2025, 06:30 IST

Apr 2025 to Jun 2025

Yellow.ai - Notice history