Yellow.ai - Notice history

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Notice history

View current status

Nov 2026

No notices reported this month

Oct 2026

User 360 Degradation in India Region
ResolvedDegraded performance3 hours
  • ResolvedUTC
    This incident has been resolved.
  • MonitoringUTC
    We implemented a fix and are currently monitoring the result.
  • IdentifiedUTC

    We are currently experiencing an issue impacting user 360 segments in the India region.

    Our engineering team is actively investigating the issue and working to restore normal service as quickly as possible.

Users not able to login to Yellow.ai - All Regions
ResolvedMajor outage1 hour 59 minutes
  • ResolvedUTC
    This incident has been resolved.
  • MonitoringUTC

    We have implemented a fix and are currently monitoring the result.

  • IdentifiedUTC

    We are currently experiencing a major outage where users across all regions are not able to login to the Platform.

    Current Status:
    Our internal teams are actively investigating and working to resolve the issue at the earliest. We appreciate your patience and will share the next update as soon as more information is available.

Sep 2026

USA Region — AI Agent Service Disruption
ResolvedMajor outage35 minutes
  • UpdateUTC

    Impact:
    AI agents in the USA region were unavailable and unable to process end-user requests during the incident.

    Resolved:
    The issue affecting the worker service in the USA region has been mitigated, and AI agents are now processing requests as expected. We are continuing to monitor the region to ensure service stability.

  • ResolvedUTC
    This incident has been resolved.
  • IdentifiedUTC

    Impact:
    Customers using AI agents in the USA region may experience service disruption, with bots not responding to end-user requests.

    Identified:
    We have identified an issue affecting the worker service in the USA region, which is preventing AI agents from processing requests as expected. Our engineering team is actively working to restore the service.

    We will provide further updates as we make progress.

Elevated 503 Errors in EURO Region
ResolvedMajor outage25 minutes
  • ResolvedUTC

    The issue affecting multiple services and API endpoints in the EURO region has been resolved. Services have returned to normal operation, and we are continuing to monitor the region to ensure sustained stability.

    We apologize for the disruption and appreciate your patience while we worked to restore service.

  • InvestigatingUTC

    We are currently investigating an issue in the R5 region that is causing elevated 503 Service Unavailable errors across multiple services and API endpoints. Customers may experience intermittent failures when accessing affected services and pages on our platform.

    Our engineering teams are actively investigating the issue and working to restore normal service availability. We will provide further updates as more information becomes available.

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