Yellow.ai - Users not able to login to Yellow.ai - All Regions – Incident details

All systems operational

Users not able to login to Yellow.ai - All Regions

Resolved
Major outage
Started 13 days agoLasted 1 hour 59 minutes

Affected

User Authentication

Major outage from 10:07 AM to 10:39 AM, Operational from 10:39 AM to 12:06 PM

IND

Major outage from 10:07 AM to 10:39 AM, Operational from 10:39 AM to 12:06 PM

JKT

Major outage from 10:07 AM to 10:39 AM, Operational from 10:39 AM to 12:06 PM

MEA

Major outage from 10:07 AM to 10:39 AM, Operational from 10:39 AM to 12:06 PM

SING

Major outage from 10:07 AM to 10:39 AM, Operational from 10:39 AM to 12:06 PM

EURO

Major outage from 10:07 AM to 10:39 AM, Operational from 10:39 AM to 12:06 PM

Updates
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Monitoring
    UTC
    Monitoring

    We have implemented a fix and are currently monitoring the result.

  • Identified
    UTC
    Identified

    We are currently experiencing a major outage where users across all regions are not able to login to the Platform.

    Current Status:
    Our internal teams are actively investigating and working to resolve the issue at the earliest. We appreciate your patience and will share the next update as soon as more information is available.