Yellow.ai - User 360 Degradation in India Region – Incident details

All systems operational

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User 360 Degradation in India Region

ResolvedDegraded performance3 hours

Affected

Analytics & Insights

Degraded performance from 2:32 PM to 4:39 PM, Operational from 4:39 PM to 5:33 PM

IND

Degraded performance from 2:32 PM to 4:39 PM, Operational from 4:39 PM to 5:33 PM

User360

Degraded performance from 2:32 PM to 4:39 PM, Operational from 4:39 PM to 5:33 PM

IND

Degraded performance from 2:32 PM to 4:39 PM, Operational from 4:39 PM to 5:33 PM

  • ResolvedUTC
    This incident has been resolved.
  • MonitoringUTC
    We implemented a fix and are currently monitoring the result.
  • IdentifiedUTC

    We are currently experiencing an issue impacting user 360 segments in the India region.

    Our engineering team is actively investigating the issue and working to restore normal service as quickly as possible.