Yellow.ai - Notice history

All systems operational

 
IND
MEA
JKT
SING
USA
EURO
QTR
User Authentication
Workflow/Agent Builder
Live Agent/Inbox
AI & NLP
Engagement
Knowledge Base
Analytics & Insights
Analyze
Message Delivery
User360
Bot Executor
Integrations
Voice
Web Widget
WhatsApp

Notice history

Apr 2025

IND - Data Explorer Upgrade Maintenance
  • Completed
    April 07, 2025 at 11:00 PM
    Completed
    April 07, 2025 at 11:00 PM
    Maintenance has completed successfully
  • In progress
    April 07, 2025 at 9:00 PM
    In progress
    April 07, 2025 at 9:00 PM
    Maintenance is now in progress
  • Planned
    April 07, 2025 at 9:00 PM
    Planned
    April 07, 2025 at 9:00 PM
    We are planning for a scheduled maintenance during that time.
USA - Data Explorer Upgarde Maintenance
  • Completed
    April 07, 2025 at 4:08 AM
    Completed
    April 07, 2025 at 4:08 AM
    Maintenance has completed successfully.
  • In progress
    April 07, 2025 at 3:39 AM
    In progress
    April 07, 2025 at 3:39 AM
    Maintenance is now in progress.
  • Planned
    April 07, 2025 at 3:00 AM
    Planned
    April 07, 2025 at 3:00 AM

    Region: USA

    Activity Details: The current Data Explorer in the USA region will undergo an upgrade. This upgrade will enhance resilience, query performance, segment management, and support for Avro data, among other improvements.

    Activity Runtime: 2 hours

    Impact:

    • Data Explorer will be unavailable during this period.

    • Data exports will not work during the upgrade window activity.

    Start Time: 04th April 2025, 08:30 IST

JKT - Data Explorer Upgarde Maintenance
  • Planned
    April 06, 2025 at 9:00 PM
    Planned
    April 06, 2025 at 9:00 PM

    Region: Jakarta(JKT)

    Activity Details: The current Data Explorer in the Jakarta(JKT) region will undergo an upgrade. This upgrade will enhance resilience, query performance, segment management, and support for Avro data, among other improvements.

    Activity Runtime: 2 hours

    Impact:

    • Data Explorer will be unavailable during this period.

    • Data exports will not work during the upgrade window activity.

    Start Time: 03rd April 2025, 02:30 IST

EURO - Data Explorer Upgarde Maintenance
  • Completed
    April 02, 2025 at 3:00 AM
    Completed
    April 02, 2025 at 3:00 AM
    Maintenance has completed successfully
  • In progress
    April 02, 2025 at 1:00 AM
    In progress
    April 02, 2025 at 1:00 AM
    Maintenance is now in progress
  • Planned
    April 02, 2025 at 1:00 AM
    Planned
    April 02, 2025 at 1:00 AM

    Region: Europe (EURO)

    Activity Details: The current Data Explorer in the Europe (EURO) regions will undergo an upgrade. This upgrade will enhance resilience, query performance, segment management, and support for Avro data, among other improvements.

    Activity Runtime: 2 hours

    Impact:

    • Data Explorer will be unavailable during this period.

    • Data exports will not work during the upgrade window.

    Activity Start Time: 02nd April 2025, 06:30 IST

MEA - Data Explorer Upgarde Maintenance
  • Completed
    April 02, 2025 at 3:00 AM
    Completed
    April 02, 2025 at 3:00 AM
    Maintenance has completed successfully
  • In progress
    April 02, 2025 at 1:00 AM
    In progress
    April 02, 2025 at 1:00 AM
    Maintenance is now in progress
  • Planned
    April 02, 2025 at 1:00 AM
    Planned
    April 02, 2025 at 1:00 AM

    Region: Middle East and Africa (MEA)

    Activity Details: The current Data Explorer in the Middle East and Africa (MEA) regions will undergo an upgrade. This upgrade will enhance resilience, query performance, segment management, and support for Avro data, among other improvements.

    Activity Runtime: 2 hours

    Impact:

    • Data Explorer will be unavailable during this period.

    • Data exports will not work during the upgrade window.

    Activity Start Time: 02nd April 2025, 06:30 IST

Mar 2025

SING - Data Explorer Upgarde Maintenance
  • Completed
    March 20, 2025 at 10:00 PM
    Completed
    March 20, 2025 at 10:00 PM
    Maintenance has completed successfully
  • In progress
    March 20, 2025 at 7:00 PM
    In progress
    March 20, 2025 at 7:00 PM
    Maintenance is now in progress
  • Planned
    March 20, 2025 at 7:00 PM
    Planned
    March 20, 2025 at 7:00 PM

    Region: Singapore

    Activity Details: The current Data Explorer in the Singapore region will undergo an upgrade. This upgrade will enhance resilience, query performance, segment management, and support for Avro data, among other improvements.

    Activity Runtime: 3 hours

    Impact:

    • Data Explorer will be unavailable during this period.

    • Data exports will not work during the upgrade window.

    Activity Start Time: 21st March 2025, 00:30 IST

Feb 2025

Chat widget not loading for bots using the app platform
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Identified
    Identified
    We are continuing to work on a fix for this incident.
  • Investigating
    Investigating
    We are currently investigating this incident.

Feb 2025 to Apr 2025

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