Yellow.ai - All Regions: UI Deployment for Inbox Module – Maintenance details

All Regions: UI Deployment for Inbox Module

Completed
Scheduled for June 11, 2025 at 6:30 PM – 7:00 PM

Affects

Live Agent/Inbox

Under maintenance from 6:30 PM to 7:00 PM

IND

Under maintenance from 6:30 PM to 7:00 PM

MEA

Under maintenance from 6:30 PM to 7:00 PM

JKT

Under maintenance from 6:30 PM to 7:00 PM

SING

Under maintenance from 6:30 PM to 7:00 PM

USA

Under maintenance from 6:30 PM to 7:00 PM

Updates
  • Completed
    June 11, 2025 at 7:00 PM
    Completed
    June 11, 2025 at 7:00 PM
    Maintenance has completed successfully
  • In progress
    June 11, 2025 at 6:30 PM
    In progress
    June 11, 2025 at 6:30 PM
    Maintenance is now in progress
  • Planned
    June 11, 2025 at 6:30 PM
    Planned
    June 11, 2025 at 6:30 PM

    We will be performing a scheduled UI deployment for the Inbox module on Thursday, June 12th, 2025 at 12:00 AM IST. The activity is expected to last approximately 30 minutes, during which there may be a temporary downtime of up to 30 minutes.

    Impact:
    During this time, people may face a degraded experience while accessing the Inbox Module.


    Workaround:
    If access to these modules is critical during this time, users can temporarily switch to beta.yellow.ai. The beta environment uses production data and will remain fully functional during the migration. We appreciate your patience and understanding.

    For any issues or concerns, please reach out to your support contact(support@yellow.ai) or drop us a message via the support chat(http://help.yellow.ai).