Scheduled for October 27, 2025 at 6:00 AM – 8:00 AM
Affects
User Authentication
Under maintenance from 6:00 AM to 8:00 AM
USA
Under maintenance from 6:00 AM to 8:00 AM
Workflow/Agent Builder
Under maintenance from 6:00 AM to 8:00 AM
USA
Under maintenance from 6:00 AM to 8:00 AM
Live Agent/Inbox
Under maintenance from 6:00 AM to 8:00 AM
USA
Under maintenance from 6:00 AM to 8:00 AM
Updates
Completed
October 27, 2025 at 8:00 AM
Completed
October 27, 2025 at 8:00 AM
Maintenance has completed successfully
In progress
October 27, 2025 at 6:00 AM
In progress
October 27, 2025 at 6:00 AM
Maintenance is now in progress
Planned
October 27, 2025 at 6:00 AM
Planned
October 27, 2025 at 6:00 AM
Region: USA
Activity Details: We will be performing system upgrades to the database and operating system as part of compliance improvements. These upgrades are aimed at enhancing overall performance, stability, and security.
Activity Time: 27th October, 2 AM EST– 4 AM EST
Impact: During the maintenance window, you may experience:
Complete downtime for 45 minutes during this activity.
Temporary unavailability of the bot or certain services
Delayed responses or slowness while interacting with the bot
Limited access to some modules or features
All services will resume normal operation once the maintenance is complete.
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