Yellow.ai - EURO - Database Planned Activity – Maintenance details

Experiencing partial outage

EURO - Database Planned Activity

Completed
Scheduled for October 14, 2025 at 1:40 AM – 2:10 AMUTC

Affects

Live Agent/Inbox

Under maintenance from 1:40 AM to 2:10 AM

EURO

Under maintenance from 1:40 AM to 2:10 AM

Engagement

Under maintenance from 1:40 AM to 2:10 AM

EURO

Under maintenance from 1:40 AM to 2:10 AM

Knowledge Base

Under maintenance from 1:40 AM to 2:10 AM

EURO

Under maintenance from 1:40 AM to 2:10 AM

Updates
  • Completed
    October 14, 2025 at 2:10 AMUTC
    Completed
    October 14, 2025 at 2:10 AMUTC
    Maintenance is now in progress
  • In progress
    October 14, 2025 at 1:40 AMUTC
    In progress
    October 14, 2025 at 1:40 AMUTC
    Maintenance is now in progress
  • Planned
    October 14, 2025 at 1:40 AMUTC
    Planned
    October 14, 2025 at 1:40 AMUTC

    Region: EURO

    Activity Details: The database in the EURO region will undergo scheduled maintenance as part of routine upgrades aimed at enhancing reliability and security.

    Duration: 30 mins

    Start Time: 14th October 2025, 7:10 AM IST
    End Time: 14th October 2025, 7:40 AM IST

    Impact:

    • The bot will be inaccessible during the maintenance window.

    • Users will see a "Bot Under Maintenance" message on the web Bot during the activity.

    We recommend planning accordingly to minimise any disruptions.