Yellow.ai - MEA region - Database Planned Activity. – Maintenance details

All systems operational

MEA region - Database Planned Activity.

Completed
Scheduled for October 14, 2025 at 1:00 AM – 1:30 AM

Affects

Live Agent/Inbox

Under maintenance from 1:00 AM to 1:30 AM

MEA

Under maintenance from 1:00 AM to 1:30 AM

Engagement

Under maintenance from 1:00 AM to 1:30 AM

MEA

Under maintenance from 1:00 AM to 1:30 AM

Knowledge Base

Under maintenance from 1:00 AM to 1:30 AM

MEA

Under maintenance from 1:00 AM to 1:30 AM

Updates
  • Completed
    October 14, 2025 at 1:30 AM
    Completed
    October 14, 2025 at 1:30 AM
    Maintenance is now in progress
  • In progress
    October 14, 2025 at 1:00 AM
    In progress
    October 14, 2025 at 1:00 AM
    Maintenance is now in progress
  • Planned
    October 14, 2025 at 1:00 AM
    Planned
    October 14, 2025 at 1:00 AM

    Region: MEA

    Activity Details: The database in the MEA region will undergo scheduled maintenance as part of routine upgrades aimed at enhancing reliability and security.

    Duration: 30 mins

    Start Time: 14th October 2025, 6:30 AM IST
    End Time: 14th October 2025, 7:00 AM IST

    Impact:

    • The bot will be inaccessible during the maintenance window.

    • Users will see a "Bot Under Maintenance" message on the web Bot during the activity.

    We recommend planning accordingly to minimise any disruptions.