Yellow.ai - R2-JKT region Planned Maintenace Activity – Maintenance details

Experiencing partial outage

R2-JKT region Planned Maintenace Activity

Completed
Scheduled for August 30, 2023 at 4:30 PM – 5:00 PMUTC

Affects

Live Agent/Inbox

Under maintenance from 4:30 PM to 5:00 PM

JKT

Under maintenance from 4:30 PM to 5:00 PM

Engagement

Under maintenance from 4:30 PM to 5:00 PM

JKT

Under maintenance from 4:30 PM to 5:00 PM

User360

Under maintenance from 4:30 PM to 5:00 PM

JKT

Under maintenance from 4:30 PM to 5:00 PM

Updates
  • Completed
    August 30, 2023 at 5:00 PMUTC
    Completed
    August 30, 2023 at 5:00 PMUTC

    Maintenance has completed successfully

  • In progress
    August 30, 2023 at 4:30 PMUTC
    In progress
    August 30, 2023 at 4:30 PMUTC

    Maintenance is now in progress

  • Planned
    August 30, 2023 at 4:30 PMUTC
    Planned
    August 30, 2023 at 4:30 PMUTC

    Please be informed that we will carry out platform maintenance tasks as part of our ongoing efforts to improve customer service and product quality.

    Activity: Upgrade and Maintenance of XMPP clusters

    Reason:

    Hardening VMs with security and hardening guidelines.

    When: 30th Aug 2023, 10:00 PM IST

    Activity Duration: 30 mins

    Expected Downtime: 5 min

    Impact:During the maintenance window, bots and platforms will be unavailable.