Scheduled Maintenance Notification – R2-JKT Region
Completed
Scheduled for July 19, 2025 at 6:00 PM – July 20, 2025 at 12:00 AM
Affects
User Authentication
Under maintenance from 6:00 PM to 12:00 AM
JKT
Under maintenance from 6:00 PM to 12:00 AM
Workflow/Agent Builder
Under maintenance from 6:00 PM to 12:00 AM
JKT
Under maintenance from 6:00 PM to 12:00 AM
Live Agent/Inbox
Under maintenance from 6:00 PM to 12:00 AM
JKT
Under maintenance from 6:00 PM to 12:00 AM
Updates
Completed
July 20, 2025 at 12:00 AM
Completed
July 20, 2025 at 12:00 AM
Maintenance has completed successfully
In progress
July 19, 2025 at 6:00 PM
In progress
July 19, 2025 at 6:00 PM
Maintenance is now in progress
Planned
July 19, 2025 at 6:00 PM
Planned
July 19, 2025 at 6:00 PM
We are conducting a scheduled maintenance activity in the R2-JKT region as part of our commitment to providing stable and reliable services.
Activity Highlights:
Purpose: To set up additional clusters to enhance stability and availability.
Activity Date:20th July 2025
Activity Hours: 1 AM JKT - 7 AM JKT
Expected Impact: ⏳ A downtime of approximately 6hrs.
Action Required:
The new clusters will retain the same IPs, so no additional whitelisting is required. However, to ensure uninterrupted service during this activity, we kindly request you to verify that these existing IPs are still whitelisted:
34.101.150.207
34.101.180.212
34.101.150.245
34.101.92.53
34.101.84.145
108.136.205.230
108.137.122.1
108.137.171.143
What You Can Expect:
✔️ Temporary unavailability of services during the maintenance window. ✔️ Upgraded infrastructure designed to deliver faster, more reliable performance.
If you have any questions or need assistance, please don’t hesitate to reach out to our support team at support@yellow.ai.
Thank you for your understanding and trust in our services.
