Yellow.ai - Meta Services Outage – All Regions – Incident details

Experiencing partial outage

Meta Services Outage – All Regions

Resolved
Major outage
Started 17 days agoLasted about 3 hours

Affected

User Authentication

Operational from 2:13 PM to 5:40 PM

IND

Operational from 2:13 PM to 5:40 PM

JKT

Operational from 2:13 PM to 5:40 PM

MEA

Operational from 2:13 PM to 5:40 PM

SING

Operational from 2:13 PM to 5:40 PM

EURO

Operational from 2:13 PM to 5:40 PM

Updates
  • Resolved
    Resolved

    Meta has confirmed that the services have now been fully restored. Bots in all regions should now be functioning as expected.

    We will continue to monitor the services closely to ensure platform stability. We apologize for any inconvenience this may have caused.

  • Identified
    Identified

    Meta has identified high levels of disruption impacting the WhatsApp Cloud API.

    Their engineering teams are actively investigating the issue. They have indicated that they will provide another update within 1 hour or sooner if additional information becomes available.

    To track live updates directly from Meta, please refer to their status page: Meta Status Page

  • Investigating
    Investigating

    All channels related to Meta — including WhatsApp, Instagram, and Facebook Messenger — are experiencing disruption.

    Our internal teams are coordinating with the concerned team to resolve the issue at the earliest. We appreciate your patience and will share the next update as soon as possible.