Yellow.ai - USA- Planned Maintenance Activity – Maintenance details

Experiencing partial outage

USA- Planned Maintenance Activity

Completed
Scheduled for October 27, 2025 at 6:00 AM – 8:00 AMUTC

Affects

User Authentication

Under maintenance from 6:00 AM to 8:00 AM

USA

Under maintenance from 6:00 AM to 8:00 AM

Workflow/Agent Builder

Under maintenance from 6:00 AM to 8:00 AM

USA

Under maintenance from 6:00 AM to 8:00 AM

Live Agent/Inbox

Under maintenance from 6:00 AM to 8:00 AM

USA

Under maintenance from 6:00 AM to 8:00 AM

Updates
  • Completed
    October 27, 2025 at 8:00 AMUTC
    Completed
    October 27, 2025 at 8:00 AMUTC
    Maintenance has completed successfully
  • In progress
    October 27, 2025 at 6:00 AMUTC
    In progress
    October 27, 2025 at 6:00 AMUTC
    Maintenance is now in progress
  • Planned
    October 27, 2025 at 6:00 AMUTC
    Planned
    October 27, 2025 at 6:00 AMUTC

    Region: USA

    Activity Details:
    We will be performing system upgrades to the database and operating system as part of compliance improvements. These upgrades are aimed at enhancing overall performance, stability, and security.

    Activity Time: 27th October, 2 AM EST– 4 AM EST

    Impact:
    During the maintenance window, you may experience:

    • Complete downtime for 45 minutes during this activity.

    • Temporary unavailability of the bot or certain services

    • Delayed responses or slowness while interacting with the bot

    • Limited access to some modules or features

    All services will resume normal operation once the maintenance is complete.