Yellow.ai - Email Services Outage – Incident details

Email Services Outage

Identified
Major outage
Started about 1 hour ago
Updates
  • Identified
    Identified

    Investigating – We are currently experiencing an outage with our email service provider impacting all email-related functionality. As a result, all emails, including notifications, OTPs, bot responses, and live agent responses via email are not getting delivered.

    Our team is actively working with the provider to resolve this issue. Updates will be shared as soon as more information is available.