Yellow.ai - R4-USA region Planned Maintenance Activity – Maintenance details

Experiencing partial outage

R4-USA region Planned Maintenance Activity

Completed
Scheduled for April 01, 2024 at 6:30 AM – 8:30 AMUTC

Affects

Live Agent/Inbox

Under maintenance from 6:30 AM to 8:30 AM

USA

Under maintenance from 6:30 AM to 8:30 AM

Engagement

Under maintenance from 6:30 AM to 8:30 AM

USA

Under maintenance from 6:30 AM to 8:30 AM

User360

Under maintenance from 6:30 AM to 8:30 AM

USA

Under maintenance from 6:30 AM to 8:30 AM

Updates
  • Completed
    April 01, 2024 at 8:30 AMUTC
    Completed
    April 01, 2024 at 8:30 AMUTC
    Maintenance has completed successfully
  • In progress
    April 01, 2024 at 6:30 AMUTC
    In progress
    April 01, 2024 at 6:30 AMUTC
    Maintenance is now in progress
  • Planned
    April 01, 2024 at 6:30 AMUTC
    Planned
    April 01, 2024 at 6:30 AMUTC

    Please be informed that we will carry out platform maintenance tasks as part of our ongoing efforts to improve customer service and product quality.

    Activity: Upgrade of Kubernetes clusters

    Reason:
    Previous version is approaching end of Life.

    Activity Duration: 2 Hrs

    Expected Downtime: 0 mins

    Impact:No impact on platform and bot's Operation.