Yellow.ai - R5-EURO region Planned Maintenance Activity – Maintenance details

Experiencing partial outage

R5-EURO region Planned Maintenance Activity

Completed
Scheduled for March 28, 2024 at 2:30 PM – 4:30 PMUTC

Affects

Live Agent/Inbox

Under maintenance from 2:30 PM to 4:30 PM

EURO

Under maintenance from 2:30 PM to 4:30 PM

Engagement

Under maintenance from 2:30 PM to 4:30 PM

EURO

Under maintenance from 2:30 PM to 4:30 PM

User360

Under maintenance from 2:30 PM to 4:30 PM

EURO

Under maintenance from 2:30 PM to 4:30 PM

Updates
  • Completed
    March 28, 2024 at 4:30 PMUTC
    Completed
    March 28, 2024 at 4:30 PMUTC
    Maintenance has completed successfully
  • In progress
    March 28, 2024 at 2:30 PMUTC
    In progress
    March 28, 2024 at 2:30 PMUTC
    Maintenance is now in progress
  • Planned
    March 28, 2024 at 2:30 PMUTC
    Planned
    March 28, 2024 at 2:30 PMUTC

    Please be informed that we will carry out platform maintenance tasks as part of our ongoing efforts to improve customer service and product quality.

    Activity: Upgrade of Kubernetes clusters

    Reason:
    Previous version is approaching end of Life.

    Activity Duration: 2 Hrs

    Expected Downtime: 0 mins

    Impact:No impact on platform and bot's Operation.